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ORDERING INFORMATION

FREQUENTLY ASKED QUESTIONS

When will my order be readY?

Currently, we operate on a weekly basis. Order online before Friday at midnight and your order is ready to pick up or it ships on the Monday following your order.

Do you deliver to me?

Yes! We both deliver and ship nationwide.

 

Delivery is for Eau Claire and Altoona, WI only at this time. Local deliveries are dropped off each Monday at your doorstep in an insulated bag.

 

Shipping is for anywhere in the continuous US. We currently use UPS to ship meals in a box with an insulated liner and gel ice packs (your meals come fresh, not frozen).

can i customize a meal?

If you would like a custom meal, check out our Build-a-Meal options. There are over 1,000+ configurations.

how do i set up a subscription?

  • Click here for the subscription help page!

what is a craving crusher and how do I get one?

  • Craving Crushers are protein packed treats we make each week that help with your diet adherence. They come FREE with all orders over 10+ meals. At this time, you can not buy Craving Crushers and this is the only way to receive one.

SHOPPING IN STORE

Do I need to pre-order to buy in store?

No! You can just stop by and pick up meals. We try to keep a stock of all signature meals in store. If you would like a build-a-meal, however, you must pre-order your meal. Chat with a NASM Certified Fitness Nutrition Specialist and get set up with a free nutrition plan.

 

Why have I received an email saying the item I've ordered is out of stock?

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HOW DO I PRE-ORDER MEALS?

GETTING YOUR MEALS SHIPPED

Where do you ship?

We ship anywhere in the continuous United States. To get meals shipped to you, select at least 6 meals in your cart and click the UPS shipping option in checkout!

How much is shipping?

Shipping costs will depend on how many meals you would like and where you live. To check how much shipping will be for you, pick out at least 6 meals and add them to your cart. Begin the checkout process and enter in your shipping address to view the shipping prices.

 

To get the best rates on shipping, fill up a box of up to 10, 16, or 32 meals.

When will i get my meals?

Your meals will ship the Monday following your order and arrive on Monday or Tuesday, depending on where you live and which method you select. You will receive an email with your tracking information when your meals are shipping out of our facility.

LOCAL DELIVERIES IN EAU CLAIRE & ALTOONA

Where do you DELIVER?

Currently, we only do local deliveries in Eau Claire and Altoona, WI. We deliver the Monday following your order to your doorstep in an insulated bag.

How much is local delivery?

At checkout, the local delivery option will be $7.99. However, you can earn $5 back if you return the insulated bag the meals come in.

How do i return a bag for the deposit?

To return a bag, simply leave it on your door handle in good condition before your next delivery. We will pick it up and refund your card with the $5 deposit. If you don't have another delivery coming for a while, you can always drop your bag off at our storefront.

QUICK REFERENCE

  • SHIPPING
  • LOCAL DELIVERY
  • IN STORE

We ship anywhere in the continuous US. We ship fresh in a box with an insulated liner using UPS 1 or 2 day service. Orders ship each Monday and arrive Tuesday or Wednesday.

Local deliveries are for Eau Claire & Altoona, WI only. We deliver the Monday following your order to your doorstep in an insulated bag.

Shop in store without pre-ordering or order ahead of time online and grab-and-go. Chat with a NASM Certified Fitness Nutrition Specialist and get set up with a free nutrition plan.

STILL HAVE A QUESTION?

Read through this entire page but still have a question? No worries, just send us an email and we'd be glad to help out!

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